PRIVACY POLICY

Privacy Policy for Holistic Equilibrium

Last Updated: September 14, 2023

1. Introduction

1.1. Holistic E (hereinafter referred to as "we," "us," or "our") values the privacy of our clients and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information. By accessing our website [YourWebsite.com] (hereinafter referred to as the "Website") and using our services, you agree to the terms and practices described in this policy.

2. Information We Collect

2.1. Personal Information: When you use our services or contact us through the website, we may collect personal information, such as your name, email address, phone number, and health information relevant to the massage therapy service and personal training session.

2.2. Payment Information: If you make payments through our website, we may collect payment card information, billing address, and transaction details. However, we do not store full payment card information. All payment processing is done securely through a third-party payment processor.

2.3. Website Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the duration of your visit. We may use cookies and similar technologies to gather this data.

3. How We Use Your Information

3.1. We use the information collected for the following purposes:

  • To provide and personalize our massage therapy and personal training services.

  • To communicate with you, including appointment confirmations and updates.

  • To process payments for services.

  • To improve and analyze our Website and services.

  • To comply with legal and regulatory requirements.

  • To protect the security and integrity of our Website and client data.

4. Data Sharing

4.1. We may share your personal information with:

  • Authorized employees or contractors who need the information to provide our services.

  • Third-party service providers who assist in operating our business (e.g., payment processors, website hosting).

  • Government authorities if required by law or in response to legal requests.

  • Third parties with your consent.

5. Data Security

5.1. We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as completely secure.

6. Your Rights

6.1. You have the following rights regarding your personal information:

  • The right to access, correct, or delete your personal information.

  • The right to restrict or object to the processing of your personal information.

  • The right to data portability.

  • The right to withdraw consent, where applicable.

  • The right to lodge a complaint with a supervisory authority.

7. Changes to this Privacy Policy

7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website with the effective date.

8. Contact Us

8.1. If you have questions or concerns about this Privacy Policy or our data practices, please contact us at welcome@holisticequilibrium.co. By using our website and services, you consent to the practices described in this Privacy Policy.